Outlands Code of Conduct & Shard Rules

Last update: November 10, 2024

Shard, Gameplay & Community Code of Conduct
Test Shard Code of Conduct
Outlands Portal Code of Conduct
Discord & Forum Code of Conduct
Naming Policies

The following Code of Conduct is subject to change. It is your responsibility to be up to date on the current Code of Conduct for UO Outlands.

By downloading our client and logging into our gaming service or communication channels (forums, Discord), you are agreeing to the Code of Conduct for Outlands. If any of these rules are broken, an administrator may terminate your account(s) immediately.

Staff have the discretion to investigate behavior that they deem suspicious. Players shall cooperate with all staff requests and assist in their investigation as asked. Failure to provide requested information and/or attempts to subvert staff investigations may be assumed as an admission of guilt and result in disciplinary action.

Outlands staff will not replace lost characters, accounts, or anything owned or possessed by a particular character or account, including-but not limited to-items, echoes, achievements, pets, ships, houses, or guilds, unless their loss is determined to be primarily caused by a glitch or bug in the game, or the result of staff error. In the event of a compensable loss, Outlands staff will attempt to correct the loss to the extent that it is feasible without disrupting the service of the server and continuity for other players.

Outlands does not moderate third-party, community-driven online content, including any forms of live-broadcasted material. Users are permitted to engage with, host, and utilize such content at their own discretion and risk. Outlands disclaims all liability for the monitoring, supervision, or control of third-party content and the activities or outcomes resulting from the use of these platforms. Users are encouraged to adhere to applicable guidelines and exercise prudent judgment in their online interactions.

While it is challenging to outline every possible disruptive behavior in our Code of Conduct, players must respect the spirit of the game and foster a positive experience for others. Persistent negativity, harassment, toxic gameplay, or any harmful actions, even if not explicitly prohibited, are unacceptable. We will take decisive action, up to permanently revoking access to the game, at our sole discretion, to maintain a healthy and enjoyable shard and community.

This Code of Conduct applies to all forms of Outlands communication, including the forums and Discord, and applies to anyone using your account. You are personally responsible for the consequences (including the termination of your account) that may result if any such person breaks these rules. For that reason, we encourage you to not share accounts, never share your password, and change your passwords frequently. A staff member will NEVER ask you for your password.

Shard, Gameplay & Community Code of Conduct: 

1. Account, Housing & Character Restrictions
   • Each person is allowed one OutlandsID, which can include up to three accounts. One person per household or IP address is permitted to play.  We do not make exceptions. 
   • Account sharing is not permitted.  This includes logging into another OutlandsID which does not belong to you.
   • One player may only use 3 accounts total. If you are found to be linked to more than 3 accounts, all accounts are subject to be removed.
   • a) Player vs. Monster (PvM) 
     • Multi-client use is allowed in PvM. This means a player may have more than one account logged into Outlands at a time, and use up to 3 accounts simultaneously while fighting against non-player characters/monsters.
     • Dungeons have their own unique restrictions – see below.
   • b) Player vs. Player (PvP) 
     • Multi-client PvP is not allowed.  This includes dealing damage from two or more characters simultaneously, walling, blocking, healing, and issuing aggressive pet commands.
     • You may not seek out PvP encounters using multiple clients.
     • Using more than one account in a PvP scenario will result in a 30 day ban. 
   • c) Dungeons & Murder Restrictions
     • Each player is only allowed 1 account/character in any dungeon at any time.
     • Any player found to be circumventing dungeon or murder restrictions in any way (including but not limited to: exploit/bug, VPN use, extra/illegal accounts) will have all of their accounts permanently banned. 
   • d) Ships
     • Players found to be circumventing IP based ship restrictions restrictions in any way (including but not limited to: exploit/bug, VPN use, extra/illegal accounts) will have all of their accounts permanently banned. 
   • e) Housing 
     • A single player may own up to 3 houses spread over 3 accounts.
     • Any player found to own more than 3 houses will be permanently banned. 
     • Housing may not be placed within specific Points of Interest
     • House placement requires 4 spaces between placed houses, and must be passable on all sides.
2. AFK/Unattended Gameplay
   • AFK/unattended resource gathering and AFK/unattended experience (XP) gain is prohibited.
     • AFK/unattended resource gathering (logs, ore, fish), purchasing from vendors, begging, malicious scavenging, and stealing is prohibited.
       • First offense will result in 7 days in jail, and the 2nd offense will result in a Harvest Ban.
     • Leveling Pet, Aspect, Mastery Chain, Summoner and Dexer codex experience while unattended, including farming of NPCs, is not allowed.
       • First offense will result in 7 days in jail, and the 2nd offense will result in a permanent account ban.
   • We have a CAPTCHA in place for resource gathering which will result in a harvesting lockout if failed repeatedly.
   • If a staff member finds you unresponsive for 2 minutes while you are gathering resources/experience, including farming NPCs, you will be jailed for 7 days on first offense, and banned after the 2nd.
   • Unattended macroing to gain skill (skills tab) is allowed.
3. Clients and Gameplay Assistants 
   • You may only login to the shard via our Launcher, utilizing Outlands ClassicUO with Razor assistant.
   • Other permitted tools include UOAM and Ultima Mapper.
   • UO Steam, Sallos, Veritas, speedhacks, UO Extreme, EasyUO, Gear, AssistUO, Adrenaline, RazorEnhanced, ClassicAssist, Stealth, MobileUO, Orion and Cheat Engine or any other client or program/application than what is included with our Launcher are not allowed.
   • Any program/application which allows you to gain unfair advantage over other players or the system are illegal. Players found to be using unsupported clients or other means of gameplay will be banned.
4. Character names are unique and on a first-come/first-served basis.
   • Please choose unoffensive, non-sexual and non-obscene character names. If you fail to do so, you will be asked to change your name, or have your name changed for you. If possible, please capitalize the first letter of your name. See NAMING GUIDELINES below.
5. Language
   • The use of unlawful, harassing, defamatory, vulgar, obscene, sexually explicit, racially, ethnically, or sexually derogatory language toward any other player or staff, including real-life threats or personal accusations, is strictly prohibited. As a diverse community, we encourage communication without vulgarity. Violations of this policy will be handled at our discretion, with the severity and heinousness of the offense determining the punishment. This may range from a warning to a permanent ban, particularly for the use of racial and homophobic slurs, which will be met with stringent penalties.
   • We have a zero-tolerance policy for any form of staff abuse, including harassment or verbal assault. There is no acceptable reason for any player to verbally abuse a staff member, and all interactions with staff are expected to be respectful.
6. You may not organize guilds or groups based on any hateful philosophy (racist, sexist, religious, anti-religious, anti-ethnic, anti-gay or any other hate-mongering philosophy), nor reference or represent real-life politics in any form, including names, titles, nicknames, or language conveying political or hate-related content.
7. Griefing & Doxxing: 
   •  Griefing: You will not do anything that interferes with the ability of other Outlands players to enjoy playing the game in accordance with its rules.
     • This includes, but is not limited to: excessive verbal harassment, constant negativity, extreme vulgarity, intentionally trapping players in locations that force them to use the Help Stuck system to escape, blocking public moongates, dungeon moongates and dungeon level transitions with impassable objects, interfering with or blocking movement during shard wide Events beyond reason, using ghost scouts to monitor dungeons and specific spawns, repeated/systemic attempts to scam other players, and choosing obscene character names or guild titles.
   • Doxxing: Doxxing is one of the most heinous acts you can commit against a fellow community member or Shard Staff.
     • Doxxing is defined as searching for and publishing private or identifying information about a particular individual on the Internet, typically with malicious intent. You may not post or communicate any player’s real world personal information. Anyone found to be doxxing players or staff of Outlands will be immediately banned from the shard.
     • Any player who attempts to dox any member of Staff will be immediately banned (game & community). Any player who posts any personal information in game or within the community claiming to, questioning and/or identifying someone in real life as Shard Staff, will be immediately and irreversibly banned, for the safety of our staff, and for the safety of non-Outlands individuals who may be targeted maliciously by Outlands players.
8. You may not impersonate any Outlands staff representative ingame, in the community, or the internet at large. 
   • Doing so will result in an immediate and irreversible ban.
9. You may not market, promote, advertise or make any other form of solicitation on the Outlands shard or through Outlands’ various forms of communication.
10. You may not modify any part of the Outlands files that you are not specifically authorized to modify. You may not use any part of the Outlands files, map or artwork for any other use than playing on Outlands.
    • You may not use the server’s files for any other purpose other than playing Outlands.
    • By downloading the game files you agree that they are for your personal use only on the Outlands gaming service.
11. You will not exploit any bug you find on Outlands to gain unfair advantage in the game, and if found, will not communicate the existence of any such bug to another player. 
    • All bugs must be shared immediately with the Administrator or Developer. Failure to do so will result in an immediate and irreversible ban of all associated accounts.
    • This includes any passive or unintended engagement within gameplay systems that deviates from intended mechanics. Actions such as idling, passive participation, unattended automation, or circumventing active engagement requirements will result in a ban from the affected systems.
12. Selling, buying or trading ingame houses, items, accounts, skills, labor/time or gold for real world or crypto currency is NOT ALLOWED. 
    • Cross-game and cross-shard trades are not allowed. You may not advertise the intent to or commit the act of buying or selling items for for real world or crypto currency, or trading items from one server (shard) or game to another.
    • All associated accounts found to be trading or intending to trade in real life currencies will be banned from Outlands.
13. You will not attempt to interfere with, hack into, or decipher any messages to or from the server running Outlands.
    • All access to the servers is logged. All hack attempts will be investigated and reported to the authorities. This will lead to your instant and permanent removal from the Outlands shard.
14. You may not violate any local, state, national or international law or regulation. 
    • Outlands will not be held liable for its player’s actions, and will cooperate fully with any investigation by any law enforcement agency.

Test Shard Code of Conduct:

The Test Shard is specifically designed for testing, bug-checking, and experimentation.  The primary focus is to improve the game by identifying issues and exploring new features.  Respect for fellow testers and adherence to the spirit of cooperation and improvement is paramount.  Players are encouraged to report any bugs, glitches, or anomalies they encounter.   Constructive feedback and suggestions are welcome and can be submitted through designated channels.

1. Do not interfere with another player’s testing activities.
2. PvP (Player vs. Player), Player Killing, or any actions hindering others’ testing efforts, are not allowed.  Staff sanctioned PvP may occur for testing purposes.

Your cooperation ensures a productive and respectful environment conducive to the betterment of the game for the entire Outlands community. Thank you for your commitment to improving Outlands!

Outlands Portal Code of Conduct: 

Violations of these rules may result in removal from the Outlands Portal, restriction or suspension of access from the game, community and websites. You may not:

1. Use the Portal or its API for automated data scraping, crawling, or extracting information without explicit permission.
2. Use bots, scripts, or other unauthorized tools to access or interact with the Portal.
3. Modify, disrupt, or interfere with the functionality of the Portal.
4. Vendor Naming Responsibility: You may not use inappropriate or offensive names for vendors, items, or shop names, including any attempts to circumvent the server’s Naming Policies. You may not publish irrelevant or inappropriate messages via the Vendor Portal. Violations will result in vendor removal and in-game penalties.

Discord & Forum Code of Conduct:

1. The Code of Conduct applies to all forms of communication.
2. Political conversation of any type is not allowed, including current political events, activities and political imagery.
3. Discussion regarding other (active) shards is frowned upon.

Naming Policies:

This policy applies to characters, pets, items, vendors, and all other in-game naming methods, as determined at the sole discretion of staff.

You are encouraged to choose a name that represents your character in the way you want to be seen. However, we also ask that good discretion be used when choosing names for characters, guilds, titles, houses, pets, or any other item or entity in game which can be custom-named. Examples of inappropriate names include, but are not limited to:

1. Any name that violates the Rules of Outlands. This includes names that are racially motivated, sexually graphic, political, anatomical and excretory references, hateful, defamatory, ethnically derogatory, in reference to hate groups, or any other names that would be offensive in nature including homonyms. Simply, if your name defames any demographic or is in poor taste you are likely to be disciplined.
2. Any name that is defamatory or attempts to defame the reputation of another account holder, or a staff member of Outlands. The use of derogatory, defamatory or offensive content in conjunction with names of famous or important historical, political or religious figures. Names of modern era serial killers or anyone, or group who have committed crimes against humanity in the past 100 years, or any name that is closely connected with these acts.
3. Any name involving a combination of words that produces an offensive result. Masked profanity or slang which denotes offensive terms. Misspellings, phonetic spellings, word combinations, or alternative spellings of any names that violate the above rules in an attempt to circumvent them.
4. Any name that is an unintelligible combination of letters. Garbled names such as “asfkjhlafkh,” naming multiple characters with variations of a word such as “OMGgggGggGgGgg” and “OMGggGgGGg” or “Hair” and “Hare,” or which seek to only to gain an advantage in PvP by scrambling voice communication/targeting is not allowed. 
   

An inappropriate name may subject you to disciplinary action, most likely resulting in a request to rename yourself, up to and including termination of your Outlands account for repeat offenders.

If you would like to report a rule being broken, please contact Owyn via Discord or e-mail at [email protected]. Please provide proof in the form of screenshots or videos if no member of staff was present.